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Delivery and returns

UK delivery should take from 3-5 days from the date of purchase, however outlying areas such as the Highlands & Islands of Scotland, the IOM & IOW may take slightly longer. Please allow 7 working days from the date of purchase before querying a delivery. Please be aware, Covid-19 may also cause slight delays.

International delivery should take up to 7 working days from the date of purchase. Please be aware, Covid-19 may also extend delivery times.

If you have any problems please contact us.

 


Returns: 30-day Returns Guarantee

  • If for any reason you are unhappy with the product purchased from JBBC, you can return it to us in its original condition within 30 days of the date you received it, unopened (with any seals and shrink wrap intact) and we will issue a full refund for the price you paid. We reserve the right to refuse returns or to charge you our fees and expenses if the product is received otherwise than in accordance with this requirement.
Note: JBBC cannot accept returns of DVDs purchased from third-party sellers. Instead, contact your seller to let them know you would like to return the DVD to them. Our Returns Support Centre will guide you through our Returns Policy and provide you with a printable personalised return label.

 

  • Please note that we cannot accept returns if you deliver them to us by hand
  • We will notify you via e-mail when we have processed your return–this may take up to three weeks
  • For your protection we recommend that you use a recorded-delivery service if the value of the return is more than 50 GBP